Last updated: March 2026

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your data when you visit our website and interact with our services.

1. Who We Are

We are Tenuta Castello di Morcote, a Swiss-based winery dedicated to producing and selling high-quality wines. Our websites castellodimorcote.ch and castellodimorcote.shop serve as informational platforms and an online shop for our products.

2. Data We Collect

We collect and process personal data in the following ways:

a) Website Analytics

To constantly improve our website and service, we use third-party tools to analyze visitor traffic on our websites. When you visit our websites, you consent to the use of a third-party service that will:

• Keep an anonymized and GDPR-compliant record of your visit

We do not use cookies or other fingerprinting approaches to monitor traffic on our services.

b) Newsletter Subscription

By subscribing to our newsletter (either online or via physical sign-up forms), you consent to the collection, handling and storage of some personally identifying data for the purpose of receiving personalized news and information regarding our services.

The data collected may include:

• Email address
• Full name
• Preferred language
• Physical address

You always retain the right to unsubscribe from this service. In that case, your data will be kept for a period of 6 month, after which it will be deleted.

You also have the right to request a copy of your data, its update or its deletion at any moment. To do so, simply contact us at info@castellodimorcote.ch.

c) Online Shop and Orders

When purchasing products from our shop/winery, we collect necessary information to process your order, including:

• Name
• Email address
• Shipping address
• Payment details

Payment details are securely handled by third-party payment providers and are never stored directly by us.

The personal information used to fulfill your order is stored securely by us and retained for a period of 10 years to comply with the Swiss fiscal law.

You also have the right to request a copy of your data and to request its update or deletion.

3. How We Use Your Data

We use the collected data for the following purposes:

• To process and ship orders
• To send newsletters and promotional content (only if subscribed)
• To analyze and improve our website and services
• To comply with legal obligations

4. Data Storage & Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration or loss. Your data is stored securely and access is restricted to authorized personnel only.

5. Third-Party Services

We work with third-party services that help us manage certain aspects of our business:

• Payment processing
• Website traffic monitoring
• Marketing emails and newsletters

Each of these providers is compliant with data protection regulations and has its own privacy policies.

6. Links to Other Websites

The Service may contain links to other websites that are not all operated by us (e.g. Ristorante Vicania, Ristorante La Sorgente, Relais Castello di Morcote). If you click on a third-party link, you will be directed to that party's website. We recommend that you review the Privacy Policy of each website you visit.

7. Your Rights

As a user, you have rights regarding your personal data:

• The right to access, correct or delete your data
• The right to withdraw consent (e.g. unsubscribe from newsletters)
• The right to data portability (where applicable)
• The right to lodge a complaint with a data protection authority

To exercise these rights, contact us at info@castellodimorcote.ch.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices. The latest version will always be available on our website.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Tenuta Castello di Morcote

Strada al Castel 28
6921 Vico Morcote

info@castellodimorcote.ch
+41 91 996 12 30

By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.